Complimentary Services


We offer appointments to our customers who want to get the most out of their visit to us. You can book out appointments online for engagement ring and wedding ring consultations. We are devoted to helping our customers find their perfect rings for that special day and your appointment is dedicated to help you in finding exactly what you are searching for. When you book a consultation, John Banks will be able to look after you and be available to answer questions, source product and arrange further appointments. 

Appointment Booking Service


Lifetime Cleaning Service

We offer a complimentary cleaning service to all of our customers, to keep your jewellery looking its best. Just drop off your jewellery whenever you are passing and within half an hour our ultrasound cleaner will have it looking brand new!


Free Diagnosis Service

Over time your jewellery may wear and age. To avoid the loss of stones, we recommend coming to see us at least once a year, where we can fully inspect your jewellery and let you know whether you are due any services, repairs or upkeeps.


Free Gift Wrapping

We pride ourselves on making sure all of our customers walk away with the perfect gifts, and we believe gift wrapping is always a part of this service, so no matter what time of year we offer gift wrapping free of charge.